If your order arrives damaged, defective, or not what you expected, please reach out within 14 days of receiving it. Include your order number and a short note about what happened so we can take care of it together.

For damaged or defective items, contact us as soon as you’re able with:

• Photos of the item and packaging

• A brief description of the issue

We’ll look everything over and work with you to make it right — whether that means sending a replacement or issuing a refund. Our goal is always to make sure you feel supported and treated with care.